Privacy Policy

To create your beautifully personalized keepsakes, we collect essential details that make them unique. This includes your name, email address, and shipping information.

For personalization, we may also collect your child's first name, interests, or other family details you choose to share with us. We only ask for what is necessary to craft your special moment.

The information you share is used primarily to fulfill your orders and create your custom activity packs. We use your email to send order confirmations, digital downloads, and updates on your shipment.

If you've joined our waitlist or newsletter, we'll occasionally send you heartfelt updates, new collection sneak peeks, and special offers. You can opt out of these at any time.

We treat your data with the highest level of security. Your personal information is stored on secure servers and protected by industry-standard encryption.

Access to your personalization details is strictly limited to our core team involved in the creation and delivery of your keepsakes.

We will never sell, rent, or trade your personal information to third parties. We only share your data with trusted partners necessary for our operations, such as:

• Payment processors to securely handle your transactions
• Shipping partners to deliver physical keepsakes to your door
• Email service providers to deliver your digital packs and updates

Our website uses small text files called cookies to improve your experience. They help us remember your preferences and understand how you interact with our site, allowing us to make Heartfelt Keepsakes & Co even better.

You can choose to disable cookies through your browser settings, though some features of our site may not function perfectly without them.

As a brand dedicated to children, we are extra vigilant about their privacy. We do not knowingly collect information directly from children.

All personalization details about children are provided by their parents or legal guardians. We encourage parents to be involved in every step of the keepsake creation process.

You have full control over your information. At any time, you can request to see, correct, or delete the personal data we hold about you.

If you have any questions about your data or would like to make a request, simply reach out to us.

We are here to help and provide peace of mind. If you have any concerns about our privacy practices, please don't hesitate to contact our founder:

Email: hello@heartfeltkeepsakes.co

Last Updated: May 22, 2026